AskAway service is open:
Monday to Thursday: 10:00 am to 10:00 pm
Friday: 10:00 am to 6:00 pm
Saturday: 12:00 pm to 6:00 pm
Sunday: 11:00 am to 10:00 pm
Online access |
|
Public message |
Authorized for current COTR students, faculty and staff only. |
Full description |
Criterion On-Demand is an online feature film streaming platform designed for Educational institutions from Criterion Pictures – Canada’s leading provider of Non-Theatrical Streaming and Public Performance Rights for K12 Schools, Colleges/Universities, Recreation Centres and Hospitals. Criterion On-Demand’s library currently contains over 5,500 feature film and documentary |
Resource type |
Streaming videos |
Simultaneous users |
Unlimited |
Help |
Content owners such as movie studios require Criterion-on-Demand to deliver content securely. This security helps prevent illegal usage and piracy. |
Mobile devices |
Yes! Criterion On-Demand supports playback on Apple iOS or Android mobile devices, as well as Chrome OS devices like Chromebooks. |
E-reserves notes |
You may NOT post or upload an electronic copy. Create a link to the item instead. |
Allows course packs |
No. |
Course pack notes |
Material from this resource may NOT be used to assemble a print course pack. Create a link to the item instead. |
The above is the most common player error experienced by users – if experiencing the above error, please follow the steps below.
Typically, these player error messages occur when your browser is running into a compatibility issue with the DRM component of our video player – either from a bad cookie file, or because the browser version is too out-of-date. The first steps to troubleshoot would be to try the following:
1. Clear your browser cookies/cache/data and restart the browser. Does the error still occur?
2. Check to see if there is an update available for your browser – if so, please install the update.
Very out-of-date versions of most browsers are not compatible with DRM playback. You can
usually check if there is an update for your browser by going to “About Chrome”, “About
Firefox”, etc.
3. Check your browser settings to ensure that DRM/protected content playback is enabled. In
Chrome this is found by going to chrome://settings/content/protectedContent in the address
bar. In Firefox it’s under Settings -> Digital Rights Management Content.
4. If running an Adblocker type extension, please disable the extension on Criterion on Demand as
sometimes these extensions will cause a similar issue. Please also ensure your browsers pop-up
blocker is disabled on Criterion on Demand.
5. If accessing Criterion On-Demand using Microsoft Edge, please ensure that Hardware
Acceleration is enabled within your browser settings.
If these troubleshooting tips do not address or fail to correct problems you are encountering, please do not hesitate to contact the Research Help x.3292 from within the College, 250-489-8292 or email library@cotr.bc.ca. Please provide as much detail about the issue you are encountering.