Skip to Main Content College of the Rockies
← BACK TO LEARNING COMMONS PAGE
Learning Commons
CONTACT

Info & Services (Start Here!)

UPASS Program

 

Bus graphic

The UPASS (Universal Bus Pass) gives eligible on-campus College of the Rockies students access to the City of Cranbrook public transit. ​The UPASS also includes free access to the swimming pool during selected public swim times at Western Financial Place in Cranbrook. Please contact WFP for swim schedule. Login to Access COTR to check your Student Account Activity to see if you qualify.

Starting September 2024, you’ll need to use the new Umo mobile app or a reloadable Umo card to show proof of payment on all buses in the Cranbrook Regional Transit System. 

You’ll need to request your unique-to-you COTR benefit code at the start of each new term. Request Your UPASS Code Please allow up to 24 hours to receive your code to your COTR email. (Not including weekends)

 

You can choose to use either the Umo app or a reloadable Umo card as your UPASS—you cannot use both. As the app includes travel tools such as real-time information, maps, and alerts, it is BC Transit’s recommended fare product.

 

UMO App Reloadable UMO Card
  1. Request Your UPASS Code to get your unique-to-you COTR benefit code. (Please allow up to 24 hours to receive your code to your COTR email) (Not including weekends)
  2. Once you receive your code, download the Umo Mobility mobile app from the Apple App or Google Play Store
    1. International students: You must have a Canadian SIM card to download the App. You may also need to change your Apple ID country/region or Google Play country once you are in Canada
  3. Create an Umo account. We recommend you use an email address as your username
  4. Inside the Umo app, select Redeem Benefit from the top menu
  5. Tap Change Agency and select the Cranbrook Regional Transit and enter your bus pass code to link your U-Pass to your app

  1. Request Your UPASS Code to get your unique-to-you COTR benefit code. (Please allow up to 24 hours to receive your code to your COTR email) (Not including weekends)
  2. Once you receive your code, pick up a card for free from the Learning Commons. A sticker will need to be applied to your student ID card to use at Western Financial so make sure to have it on you
  3. Visit https://ca.umopass.com to create an account and register your card
  4. Once inside, click on the left menu, select Change Agency and select Cranbrook Regional Transit
  5. Select My Wallet, Redeem Benefit Code and enter your benefit code to link your U-Pass to your card

When you are ready to travel, please have your pass ready prior to stepping aboard the bus.

  • If you are using the Umo app, select Validation Code to display your account’s dynamic QR code. Aboard the bus, present your QR code to the centre of the Umo validator
  • If you are using the Umo card, tap your card at the base of the validator

You’ll know your UPASS was accepted when you see the Umo validator’s green checkmark.

Visit the BC Transit website for route information.

 

You’ll need to request your unique-to-you COTR benefit code at the start of each new term. Request Your UPASS Code (Please allow up to 24 hours to receive your code to your COTR email) (Not including weekends)

Once you receive your new COTR benefits code, just reload to your account using the last two steps above and you're all set! 

 

Contact Enrolment Services to pay the UPASS fee. Once you've paid the fee, please allow up to 24 hours for the UPASS to be applied to your account and then follow the instructions on activating your UPASS.

College of the Rockies Students' Association and BC Transit have agreed to allow students to opt out of the UPASS only if they meet one of the following two criteria:

  1. Student has a physical disability that precludes travel by regular Cranbrook Transit fixed route or the handyDart services.

  2. Students who already hold a CNIB Pass or the annual BC Bus Pass.

​

Only the 2 reasons listed above are eligible to request an opt out.  Any other reason does not qualify for opt out.

Please complete the UPASS Opt-Out form and submit to the Students' Association by email (studentsassociation@cotr.bc.ca) no later than 30 days from the start of the semester.