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About Computer Support Technician

The computer support technician develops a wide variety of competencies. Responsibilities include troubleshooting, answering employees' technical questions and providing general technical support. The computer support technician serves as a company's main authority for employees regarding their personal computer and related peripheral equipment.

This guide offers students in this certificate program a central location to find resources, tools, and information to support their studies.

 

Ray Kurzweil: Get ready for hybrid thinking

Two hundred million years ago, our mammal ancestors developed a new brain feature: the neocortex. This stamp-sized piece of tissue (wrapped around a brain the size of a walnut) is the key to what humanity has become. Now, futurist Ray Kurzweil suggests, we should get ready for the next big leap in brain power, as we tap into the computing power in the cloud.

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